Refund & Cancellation Policy

Last updated: 10 October 2026

Donations are voluntary and are generally not refundable once made.

Donations to QS Foundation

We will refund a donation made to QS Foundation if:

  • the same donation was paid more than once by mistake,
  • an incorrect amount was paid due to a technical error, or
  • the payment was made fraudulently from your account.

How to request a refund

Email admin@sadaqahsupport.com within 7 days of the donation with your name, date, amount and UPI or bank transaction reference (UTR). Approved refunds are returned to the account the payment came from, usually within 7 to 10 working days.

Donations to partner trusts

Donations paid directly to a partner trust are not received or processed by us. Please contact that trust for any refund request.